GENERAL TERMS AND CONDITIONS

GENERAL CONDITIONS OF CONTRACT FOR SALE OF TOURIST PACKAGES
In addition to the general conditions that follow, the description of the tourist package contained in the catalog (online or paper) or in the separate travel program constitutes an integral part of the tourist package contract. As well as the booking confirmation which is sent by the organizer to the seller, as agent of the traveler and the latter will have the right to receive from it. When signing the proposal for the purchase and sale of a tourist package, the tourist/traveler must keep in mind that it gives as read and accepted, for himself and for the subjects for whom he requests the all-inclusive service, both the travel contract as therein regulated, both the warnings contained therein and these general conditions.

1) LEGISLATIVE SOURCES
The sale of tourist packages and related services is governed by the Tourism Code (from art. 32 to art. 51-novies) as amended by Legislative Decree 62/2018 which implements EU Directive 2015/2302 and its subsequent amendments, as well as and by the provisions of the civil code regarding transport, service procurement and mandate, as well as by the Navigation Code as applicable.

2) ADMINISTRATIVE REGIME
The organizer and the intermediary of the tourist package, to which the tourist turns, must be authorized to carry out their respective activities based on the applicable administrative legislation, including regional ones.

3) DEFINITIONS (ART. 33 CdT)
For the purposes of this contract, the following definitions apply: a) Traveler: anyone who intends to conclude or stipulate a contract or is authorized to travel on the basis of an organized tourism contract; b) Professional: any public or private natural or legal person who, in the context of his commercial, industrial, artisanal or professional activity, acts in organized tourism contracts, including through another person who operates in his name or on his behalf, in as an organiser, seller, professional who facilitates related tourist services or supplier of tourist services, in accordance with current legislation; c) Organizer: the professional who combines packages and sells them or offers them for sale directly or through or together with another professional; d) Seller: the professional other than the Organizer who sells or offers for sale packages combined by an organizer.

4) CONCEPT OF TOURIST PACKAGE (ART. 33, paragraph 1, n. 4, letter c) CdT)
A tourist package means the "combination of at least two different types of tourist services for the purpose of the same trip or the same holiday, if at least one of the following conditions occurs: 1) that these services are combined by a single professional, even upon request of the traveler or in accordance with his selection, before a single contract for all services is concluded; 2) such services, even if concluded with separate contracts with individual tourist service providers, are: 2.1) purchased at a single point of sale and selected before the traveler agrees to payment; 2.2) offered, sold or invoiced at a flat or global price; 2.3) advertised or sold under the name “package” or similar name; 2.4) combined after the conclusion of a contract with which the professional allows the traveler to choose between a selection of different types of tourist services, or purchased from separate professionals through connected online booking processes where the name of the traveler, the contact details payment and the email address are transmitted by the professional with whom the first contract is concluded to one or more professionals and the contract with the latter or these latter professionals is concluded no later than 24 hours after confirmation of the booking of the first service tourist.

5) PRE-CONTRACTUAL INFORMATION TO THE TRAVELER (ART. 34 CdT)
Before the conclusion of the package travel contract or a corresponding offer, the organizer and, in case the package is sold through a seller, also the latter, provide the traveler with the relevant standard information form set out in the Annex A, part I or part II of the CdT, as well as the following information: a) the main characteristics of the tourist services, such as: 1) the destination or destinations of the trip, the itinerary and the periods of stay with related dates and, if it is including accommodation, the number of nights included; 2) the means, characteristics and categories of transport, places, dates and times of departure and return, duration and location of intermediate stops and connections; in the event that the exact time is not yet established, the organizer and, if applicable, the seller, inform the traveler of the approximate departure and return time; 3) the location, the main characteristics